How do I back out a part I incorrectly received?

If the part has been incorrectly received, there is not a way to reverse the receiving.  There is, however, a way to update the PO with a new record for a negative quantity.

If the PO is closed, you will want to pull up the PO and choose the "Close/Reopen PO" option at the top to reopen it.  If it is already open, simply pull up the PO in the purchase order application.

In the parts tab, you will want to put in the part number that you incorrectly received, and then for the amount you will enter a negative quantity instead of a positive.  For example, if I received in two of part XYZ and should have only received one, I will enter a new line on this PO for part XYZ with a quantity of -1.  Then, you will receive the part; this will remove the on hand from your inventory and reduce the PO total (although if an AP invoice has already been keyed against it this component may need to be corrected manually).  

• Related Articles

• I accidentally received in apart to fill a work order for dispatch and need to put it back into backorder.

  If the part has been incorrectly received, there is not a way to reverse the receiving. There is, however, a way to reverse the receiving with a new record. Before you adjust the receiving, you will want to remove the part that has been filled with ...

• How do I receive in parts with currency?

  To order and receive parts in a foreign currency, you will first open up the purchase order application and create a new purchase order to the applicable vendor. You can see if that vendor for your purchase order is set up for currency on the ...

• What does the Split backorder option do in a PO?

  This is used when you need to edit the remanining amount on order for a part that has been partially received. In the parts tab of the purchase order below, you can see I ordered 100 and received 50. To be able to adjust or remove the remainder ...

• Receiving an error "Cannot insert into Equipment History" when closing a work order.

  This error message means that a part has failed to import to the work order successfully. You should see the failure on a blank line with an X in the section column. It can be hard to see, but I included a screenshot below. You will need to highlight ...

• Parts Inventory Reconciliation (not using WIP)

  To reconcile inventory, there are a few variables that need to be considered when looking at your physical valuation when comparing it to the GL account balance. First, the costing method being used to value inventory will be either replacement cost ...